DATA PROTECTION AND PRIVACY NOTICE

INTRODUCTION

Welcome to ProVeg C.I.C.’s Privacy Notice 

ProVeg respects your privacy and takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations, in particular the General Data Protection Regulation (referred to as “GDPR”) and this Data Protection and Privacy Notice.

Personal information is any data relating to an identified or identifiable natural person. 

If you are under 18, please do not provide us with any personal information.  The protection of children is very important to ProVeg. (Children should always ask a parent or guardian for permission before sending personal information to anyone online.) 

This Data Protection and Privacy Notice  explains what happens to your personal information when you visit our website.

 

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this Data Protection and Privacy Notice

This Privacy Notice gives you information on how ProVeg collects and processes your personal data through your use of this website. This Privacy Notice explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

It is important that you read this Privacy Notice so that you are fully aware – when we use your data –  as to how and why we do so. 

Who we are

We are ProVeg C.I.C. (Registered in England and Wales, Company No. 12587942)

63-66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE

[email protected]  

 

The party responsible for this website and for any processing of your data 

The party responsible for processing data on this website is:

ProVeg C.I.C. (Registered in England and Wales, Company No. 12587942)

63-66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE 

[email protected]  

 

 

The Data Controller – who decides on the purposes and means of processing personal data (names, email addresses, etc.) – is:

Jasmijn de Boo

ProVeg C.I.C. (Registered in England and Wales, Company No. 12587942)

63-66 Hatton Garden, Fifth Floor Suite 23, London, EC1N 8LE 

 

2. DATA COLLECTION ON OUR WEBSITE

In brief: How do we collect your data and why do we do so?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site, or to enable us to reply to you if you contact us. 

This is explained in more detail below: Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. 

You can object to this analysis or prevent it by not using certain tools. Detailed information can be found below under the heading ‘THIRD PARTY TOOLS AND WEBSITES’ .

 

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to GDPR Art. 6 (1) (f).. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy policy.

 

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is GDPR Art. 6 (1) (f), which allows the processing of data to fulfil a legitimate interest, in this instance the smooth operation of our website. 

 

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent in accordance with Art. 6 (1)(a). You may revoke your consent at any time. An informal email to [email protected]  making this request is sufficient. The data processed before we receive your request may still be legally processed.

 

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent in accordance with GDPR Art. 6 (1)(a). You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

 

Leaving comments on this website

If you use the comment function on this site, the time at which you created the comment will be stored along with your comment, as well as your username, unless you are posting anonymously.

Storage of the IP address

Our comment function stores the IP addresses of those users who post comments. Since we do not check comments on our site before they go live, we need this information to be able to pursue action for illegal or defamatory content.

The comments are stored based on your consent in accordance with GDPR Art. 6 (1) (a). You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

 

Newsletter

Newsletter data

If you would like to receive our Newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive our Newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent in accordance with GDPR Art. 6 (1) (a). You can revoke consent to the storage of your data and email address as well as their use for sending the Newsletter at any time, e.g. through the “unsubscribe” link in the Newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the Newsletter will be used to distribute the Newsletter until you cancel your subscription when said data will be deleted.

 

Legal basis for collecting data – summary

In summary, Cookies and data provided to us from your browser in server log files are collected in order to help ensure the proper functioning of our website and to analyse how visitors use the site. 

The website operator therefore has a legitimate interest in this and this data is therefore collected pursuant to GDPR Art 6 (1) (f). 

Data provided by you if or when registering on this website, subscribing to our Newsletter and/or leaving comments on this website is collected on the basis of your consent, and therefore pursuant to GDPR Art 6 (1) (a). 

 

3. DATA SECURITY

If you use this website, various pieces of personal data will be collected. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into an arrangement which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.


In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

In the event of any suspected data breach, we will notify you and any applicable regulator where we are legally required to do so. 

 

4. DATA RETENTION

Registration on this website:

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Contact form:

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Comments:

The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (eg defamation, etc.).

 

5. INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the European Union or United Kingdom, unless you have given us your consent or unless required by law. If ever required by law, details will be provided to you. 

Please note that some third party companies such as Google and Facebook may receive and store your personal data outside the European Union and United Kingdom if you activate their tools. We have no control over the actions of these companies. For further details, please see below at “7. THIRD PARTY TOOLS AND WEBSITES”.

6. YOUR LEGAL RIGHTS
What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. 

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Information, blocking, deletion

As provided by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given above at [to be completed when possible] if you have further questions on the topic of personal data.

Right to data portability

You have the right to have data which we process based on your consent automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Right to complain to regulatory authorities

If there has been a breach of data protection legislation, you have the right to make at any time a complaint to the Information Commissioner’s Office (ICO), which is the competent regulatory authority in the UK for matters related to data protection legislation 

We would nevertheless appreciate the opportunity to resolve any concerns you may have, so if you have any concerns please contact us in the first instance.  

The,Information Commissioner’s Office can be found at https://ico.org.uk

Exercise of your rights as regards data

If you wish to exercise any of the above rights, please contact us. You will not normally have to pay a fee to access your personal data (or to exercise any of your other rights).

However, we reserve the right to charge a reasonable fee (or decline to comply with your request) if your request is clearly unfounded, repetitive or excessive.  

We may need to request specific information from you to help us confirm your identity and check your right to access the personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.  We may also ask you to specify the information to which your request relates. 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than one month if your request is complex or if you have made numerous requests. In such case we will contact you to let you know that we need more time. 

 

7. THIRD PARTY TOOLS AND WEBSITES

Social media

Our website includes plug-ins and applications for tools operated by third parties. Please note that we have no control over these third parties or what they may do with your data; but below is guidance as to them. 

Facebook plugins (Like & Share buttons)

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see 

https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that we have no knowledge of the content of the data transmitted to Facebook, nor do we have any control over  how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://en-gb.facebook.com/policy.php 

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

Twitter plugin

Functions of the Twitter service have been integrated into our website and app. These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you visit are connected to your Twitter account and made known to other users. In doing so, data will also be transferred to Twitter. We would like to emphasise that we have no knowledge of the content of the data transmitted, nor do we have any control over how it will be used by Twitter. For more information on Twitter’s privacy policy, please go to https://twitter.com/privacy.

Your privacy preferences with Twitter can be modified in your account settings at 

https://twitter.com/account/settings.

Google+ plugin

Our pages use Google+ functions. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and disclosure of information: Using the Google +1 button allows you to publish information worldwide. By means of the Google+ button, you and other users can receive custom content from Google and our partners. Google stores both the fact that you have +1’d a piece of content and information about the page you were viewing when you clicked +1. Your +1 can be displayed together with your profile name and photo in Google services, for example in search results or in your Google profile, or in other places on websites and advertisements on the Internet.

Google records information about your +1 activities to improve Google services for you and others. To use the Google + button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used by all Google services. In some cases, this name may also replace a different name that you have used to share content via your Google account. The identity of your Google profile can be shown to users who know your email address or other information that can identify you.

Use of collected data: In addition to the uses mentioned above, the information you provide is used in accordance with the applicable Google data protection policies. Google may publish summary statistics about users’ +1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.

Instagram plugin

Our website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

 

Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on GDPR Art. 6 (1) (f). The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: 

https://support.google.com/analytics/answer/6004245?hl=en.

Google Ads and Google Conversion Tracking

This website uses Google Ads. Google Ads (formerly AdWords) is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. If the user visits certain pages of the website before expiry of the cookie, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of a Google Ads advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the Google Ads advertisers who have opted for conversion tracking. Advertisers are told the total number of users who have clicked on their ad and have been redirected to a conversion tracking tag page. However, advertisers do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt-out of this easily by disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on GDPR Art. 6 (1) (f). The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, see the Google Privacy Policy:https://policies.google.com/privacy?hl=en-GB  

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

This data processing is based on GDPR Art. 6 (1) (f). The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://policies.google.com/privacy?hl=en-GB and https://www.google.com/recaptcha/intro/android.html 

 

 

Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. We believe that this constitutes a justified interest pursuant to GDPR Art. 6 (1) (f).

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.youtube.com/static?gl=GB&template=terms 

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. We believe that this constitutes a justified interest pursuant to GDPR Art. 6 (1) (f).

If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at 

https://developers.google.com/fonts/faq 

and in Google’s privacy policy at 

https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in order to make our website appealing and to facilitate the location of places specified by us on the website. We believe that this constitutes a justified interest pursuant to GDPR Art. 6 (1) (f) .

Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy?hl=en-GB  

Payment service providers

PayPal

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.

If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

Websites of other third parties

From time to time our website may include links to other third party websites which we think may be of interest to our supporters. 

Clicking on those links may allow third parties to collect or share data about you. We do not control any third party websites and are not responsible for their privacy statements or privacy policies. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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